GOBI Cashmere Reviews

The shipping cost within Germany is €5. Shipping costs for European countries are €9 but when using DHL Express the prices may vary for each country. Shipping cost is €20 for non-EU European countries but with DHL Express it is €46. Shipping costs for countries using PostNord as a last mile carrier are €15. There are several items for men, women, and children that are reasonably priced. Fast shipping, good quality, super soft and the perfect cuddly warmth we all want and deserve during the winter season. The return process is also in place, with returns eligible up to 14 days from the date the customer receives the delivery. However, it's important to note that some customers have reported difficulties with the return process and customer service.

Gobicashmere.com is known for its Mongolian Cashmere products. The company prides itself on offering truly traceable cashmere styles that are ethically sourced, sustainable, and affordable. They work directly with Mongolian herders who practice sustainable and responsible herding techniques.

The quality of their products has received mixed reviews. Some customers have praised the excellent quality and fast shipping of their products, mentioning items such as the wide leg pants, ribbed dress, and sweater with cut out sleeves. Other customers have reported poor construction quality and issues with customer service.

Please note that this information is based on available online reviews and may not fully represent the company's product range or customer experience.

The website gobicashmere.com accepts Pre-payment and Credit card as payment methods. Please note that payments are only accepted from accounts within the European Union (EU). Any costs of a money transaction are to be borne by the customer.

Yes, credit card payments are accepted on gobicashmere.com. The site currently accepts Amex, Apple Pay, Google Pay, Klarna, Mastero, Shopify Pay, Visa, MasterCard, and PayPal. All transactions are taken in euros (€). Please note if your credit card is in any other currency, the rate of exchange will be that of your card issuer and you may be charged an international fee by them.

The Return Policy of Gobi Cashmere states that returns are eligible up to 14 days. The return eligibility date starts once the customer receives the delivery. To speed up the return and refund process, customers are advised to follow the official return process. Returns that didn’t follow the official return process will take longer to be processed and refunded.

As for the Shipping Policy, all orders are fulfilled and shipped within 2 working days from the warehouse of their 3PL partner, Alt FineCom Finishing-eCommerce-Logistics GmbH, in Germany and handed over to their logistics partners. An order confirmation email is sent after the customer makes the order, which includes an invoice and their terms and policies. The actual delivery time of the parcel varies between 1-14 business days within EU and deliveries to non-EU countries can take up to 21 business days depending on the destination. In some countries outside the EU, customs charges must be paid by the customer before shipment is delivered. The quoted final prices will not include the VAT or GST. The charges might include import duties, import VAT, customs clearance charges, and other applicable charges. These fees shall be handled by the customers. Please note that the company has no authority over the customs and duty taxes.